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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adrian Sandlin

August 18, 2025

5  out of  5
rating by Adrian Sandlin
"Samantha Gregg got me all squared away with a new homeowner’s and auto policy. Best part about the experience was they were the first and last policy provider I reached out to. I didn’t have to look anywhere else. Very happy with what I got quoted."
We responded:
"Adrian, thank you for sharing your experience! I'm delighted to hear that Samantha was able to assist you with your insurance needs. It's wonderful that you found everything you needed with us right away. If you have any questions or need further assistance, feel free to reach out anytime!"
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jasmin reddy

August 15, 2025

5  out of  5
rating by jasmin reddy
"Highly recommend Samantha! She has great explanations, is very helpful, and is super responsive! She definitely cares about her customers!!"
We responded:
"Thank you, Jasmin! I'm delighted to hear about your positive experience with Samantha. Her dedication to providing clear explanations and being responsive truly reflects our commitment to customer care. If you ever need anything else, feel free to reach out!"
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Jay Pillai

August 7, 2025

5  out of  5
rating by Jay Pillai
"Excellent professional service. They are prompt in handling requests and are a pleasure to speak to. I would definitely recommend them"
We responded:
"Thank you, Jay, for your wonderful feedback! I'm happy to hear that you found our service professional and prompt. It's great to know you enjoyed speaking with us. Your recommendation means a lot. If you ever need anything else, feel free to reach out!"
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Fay Fay

August 1, 2025

5  out of  5
rating by Fay Fay
"So quick and easy! Less than a 10 minute call with Samantha Gregg for renters insurance. Extremely knowledgeable and thorough. Thanks!"
We responded:
"Thank you! I'm happy to hear that Samantha made your experience quick and easy. Our team is dedicated to providing knowledgeable and thorough service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Brad Buckland

July 24, 2025

5  out of  5
rating by Brad Buckland
"Braedon was a great, very helpful and personable!"
We responded:
"Thank you for your review, Brad! I'm happy to hear that Braedon was helpful and personable during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Pamela Goldminz

July 22, 2025

5  out of  5
rating by Pamela Goldminz
"I recently switched to State Farm and worked with the Alison Fourtner Agency. The process was smooth and Samantha Gregg was so helpful she provided me with all the information I needed to make informed decisions on the changes we were applying. Highly recommended!"
We responded:
"Pamela, thank you for your wonderful feedback! I'm happy to hear that Samantha was able to assist you effectively and that the transition to State Farm was smooth. We appreciate your recommendation and are here to help with any questions or needs you may have in the future. Thanks for choosing us!"
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Ashley Edge

July 22, 2025

5  out of  5
rating by Ashley Edge
"Samantha was so nice and helpful. I literally know nothing about insurance and really needed her guidance and she helped and navigated me through everything. 10/10 recommend State Farm and Samantha for your services!"
We responded:
"Thank you for your review, Ashley! I'm happy to hear that Samantha was able to guide you through the insurance process and provide the help you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Yassin Najjar

July 18, 2025

5  out of  5
rating by Yassin Najjar
"Samantha is quick and amazing! Helped me save a good amount and answered all my questions. Great interaction and even greater service."
We responded:
"Yassin, thank you for your review! I'm happy to hear that Samantha provided you with excellent service and helped you save money. Our team is dedicated to ensuring a positive experience for our customers. If you have any more questions or need assistance, feel free to reach out!"
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Trish George

July 17, 2025

5  out of  5
rating by Trish George
"They are always available to help, even when it’s user error. We had an issue of something taking long then normal and they followed up every day until it was handled."
We responded:
"Thank you, Trish! I'm happy to hear that our team was able to assist you promptly and keep you updated throughout the process. We strive to be there for our customers, no matter the situation. If you ever need anything else, feel free to reach out!"
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Avery Shaw

July 15, 2025

5  out of  5
rating by Avery Shaw
"I moved from out of state and needed to get my State Farm insurance in Texas, I found Alison’s office had great reviews. The first woman I spoke to, the receptionist was so kind. We had a great conversation. She set an appointment for an account manager to call me back. Samantha called me about an hour later…she was great to work with. Super timely, very knowledgeable, kind, and incredibly helpful. She walked me through my current coverage and how I could potentially lower my rate. She went in depth with the coverage I have and gave her expert opinion. Fastest I’ve ever gotten insurance done. I absolutely would recommend working with Alison’s team, specifically Samantha. She is the best!"
We responded:
"Thank you for your review, Avery! I'm so happy to hear about your positive experience with our team. It's wonderful that our receptionist and Samantha made the process smooth and informative for you. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jamelida House

July 8, 2025

5  out of  5
rating by Jamelida House
"Mrs Gregg, thank you for all your patients. I couldn’t done it without all your help. Thank You!!!"
We responded:
"Thank you, Jamelida! I'm so happy to hear that Samantha was able to assist you effectively. Your satisfaction is important to us, and we're always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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Carrie Quick

June 26, 2025

5  out of  5
rating by Carrie Quick
"I’ve had State Farm coverage for 25+ years with multiple agents/states and worked with the Alison Fourtner team for 7 years now. They are super friendly and responsive to anything I need. I recently moved out of Dallas and they got my new home and auto coverages set up in less than a day!"
We responded:
"Thank you for your review, Carrie! I'm delighted to hear that you've had such a positive experience with our team over the years. It's wonderful to know we could assist so quickly. If there's anything else you need, just let us know. We’re here to help!"
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Mark Hoffman

June 23, 2025

5  out of  5
rating by Mark Hoffman
"I have been involved in personal Auto/Home/Umbrella policies for over 52 years and if you want an Agency that "Has your Back" when it comes to helping you manage life's risks then choose Alison and Gary Fourtner at State Farm in either DeSoto or Dallas! Also I just worked with Amy and she is an excellent ambassador for this agency and for State Farm! Mark H."
We responded:
"Thank you so much for your kind words, Mark! We really appreciate you & we’re always here to help! All my best, Alison "
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Melanie Brooke

June 12, 2025

5  out of  5
rating by Melanie Brooke
"I spoke to Amy briefly about an issue I was having with the app. Although she wasn’t able to directly help me with the issue, she went above and beyond finding the correct line for me to contact. She was so sweet, and we shared some laughter on the short call! Made me feel confident in knowing I have a reliable source to contact!"
We responded:
"Thank you for your review, Melanie! I'm happy to hear that Amy was able to assist you and make your experience enjoyable. It's great to know you feel confident in reaching out to us. If there's anything else you need, just let us know!"
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Avantika Willy

May 16, 2025

5  out of  5
rating by Avantika Willy
"Samantha G. was great! She helped walk me through my renters insurance and everything that was included as well as getting me a great car insurance bundle. Would highly recommend her to anyone, super sweet and fast to help you!"
We responded:
"Thank you, Avantika, for sharing your experience! I'm glad to hear that Samantha provided such helpful assistance with your insurance needs. It's wonderful to know she made the process smooth and efficient for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Shannon Lee

Shannon Lee

May 15, 2025

5  out of  5
rating by Shannon Lee
"Samantha Gregg was professional, patience, informative, and most of all honest. She balanced out my auto and home bundle rate. Once Ms. Gregg completed my package I had saved close to $2000. In this day and time that is everything in a household no matter how much money you make! Thank you Samantha Gregg for having great Customer Service!"
We responded:
"Thank you, Shannon, for sharing your experience! I'm glad to hear that Samantha's professionalism and honesty made a positive impact. It's wonderful that she was able to help you save significantly on your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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mary allison

April 15, 2025

5  out of  5
rating by mary allison
"It was my lucky day when I talked with Samantha to get quotes on home and auto. She is excellent! We had a detailed conversation about what I currently had and what I wanted. She brought up options I had no idea existed. So much good information. She quickly emailed me the specs and pricing. I was dreading the ordeal of switching from my current provider but Samantha made it effortless. I am more confident in my insurance coverage and she saved me money in the process. You couldn’t ask for a more pleasant and professional person to work with. Thanks Samantha!"
We responded:
"Thank you, Mary, for sharing your experience! I'm glad to hear that Samantha was able to provide you with detailed information and options that suited your needs. It's wonderful that she made the transition smooth and helped you save money. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Kia B

April 8, 2025

5  out of  5
rating by Kia B
"I just want to say i have one of the best Agents.. Alison Fourtner She’s made me feel like family from the moment I met her. I really appreciate her helping me and being here for me. I recommend her to all my family and friends. My quote is affordable and very reasonable and i couldnt feel more protected if there is ever an in accident with my family."
We responded:
"Thank you so much, Kia, for your kind words! I'm delighted to know that you feel like family and that you're satisfied with the service and protection we provide. It's wonderful to hear that you find your quote affordable and reasonable. If you ever need anything or have questions, please don't hesitate to reach out. We're here for you and your family!"
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David Vasquez

April 1, 2025

5  out of  5
rating by David Vasquez
"My experience was great! The process was easy and simple and I am now very happy with all the services they have provided for me. 11/10 recommend! Mary Thomas was very helpful and did great at explaining my options and what benefits me the most."
We responded:
"I’m so glad you had a wonderful experience, David! We truly appreciate you & I will share your kind words with Christina. Please let us know if there’s anything we can do for you. Thank you, Alison"
Profile photo of Ana Lopez

Ana Lopez

March 31, 2025

5  out of  5
rating by Ana Lopez
"I would like to express my gratitude for the assistance I received regarding my homeowner and car insurance. A special acknowledgment goes to my agent, Allison, whose unwavering dedication and support throughout the process have been invaluable. 🙂"
We responded:
"Thank you, Ana, for sharing your experience! I'm happy to hear that you found the assistance with your insurance valuable. Allison is indeed dedicated to providing excellent support, and we're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Dino Walker

March 31, 2025

5  out of  5
rating by Dino Walker
"Great customer service,"
We responded:
"Thank you, Dino, for your wonderful feedback! I'm happy to know you had a great experience with our customer service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Devonna Spencer

Devonna Spencer

March 31, 2025

5  out of  5
rating by Devonna Spencer
"I entered the office and Mary greeted me with the warmest smile. Assisted me effortless. I was greatly satisfied, she was a joy to talk to and was eager to assist me. Thank u Mary, u are the best!!"
We responded:
"Devonna, thanks for sharing your experience! I'm so glad to hear that Mary made your visit enjoyable and provided such helpful assistance. She truly is a valuable part of our team. If you have any further questions or need any other assistance, please don't hesitate to reach out."
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Geoffrey Laurentz

March 28, 2025

5  out of  5
rating by Geoffrey Laurentz
"I worked with Samantha at State Farm. She was a pleasure to work with and handled my account professionally. I really appreciate having to get my insurance business handled with no hassle. Thank you!"
We responded:
"Thank you, Geoffrey, for sharing your experience! I'm happy to hear that Samantha provided you with such professional and hassle-free service. Your satisfaction is important to us, and we're here to assist with any future insurance needs you may have."
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Justin R

March 28, 2025

5  out of  5
rating by Justin R
"Had an awesome experience recently adding/changing policies. The team made it easy and were timely with questions. Specifically, Samantha Gregg was a huge help!"
We responded:
"Thank you, Justin, for sharing your experience! I'm happy to know that adding and changing policies went smoothly for you. Samantha and the team are dedicated to making the process as easy as possible, and it's great to hear they were able to assist you promptly. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Mayra Rodriguez

March 28, 2025

5  out of  5
rating by Mayra Rodriguez
"I highly recommend choosing to work with this office for your insurance policies! Samantha has been of great help to my family."
We responded:
"Thank you, Mayra, for your wonderful recommendation! I'm glad to hear that Samantha has been such a great help to your family. If you ever have any questions or need further assistance, please don't hesitate to reach out to our office. We're here to help!"