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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Prentice Salter

Prentice Salter

October 14, 2025

5  out of  5
rating by Prentice Salter
"Samantha did a wonderful job with helping me getting better auto and homeowner insurance. She broke everything down to where it was understandable."
We responded:
"Prentice, thank you for your feedback! I'm happy to hear that Samantha was able to assist you with your insurance needs and make everything clear. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!"
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Pradip Pandey

October 10, 2025

5  out of  5
rating by Pradip Pandey
"The experience and dedication of the team here has been commendable. Samantha reached out to me a couple of years back and she kept following up every year until she could get me the best possible rate which had better coverage and lesser premium than my current provider. I like her dedication and honesty in going through small details on the coverage and how it could help me."
We responded:
"Thank you, Pradip, for sharing your positive experience! I'm happy to hear that Samantha's dedication and attention to detail made a difference for you. Our team is committed to providing the best service possible. If you have any more questions or need assistance, feel free to reach out anytime!"
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Doris Castillo

October 10, 2025

5  out of  5
rating by Doris Castillo
"Wonderful service very helpful. Thank you Samantha Gregg"
We responded:
"Thank you, Doris! I'm happy to hear that you found our service helpful. Samantha is a valued team member, and we're grateful for her dedication. If you need anything else, feel free to reach out!"
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TeRaye' Lewis

October 10, 2025

5  out of  5
rating by TeRaye' Lewis
"Thanks for working with me!"
We responded:
"Thank you, TeRaye'! I'm delighted to know you had a positive experience with us. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Angela Hargis

October 10, 2025

5  out of  5
rating by Angela Hargis
"Been with State Farm for 30 years. After I referred 2 other family members that got extremely great rates for home and auto. I decided to add my home and auto as well. I already had two life insurance policies with them and a rental dwelling, but decided to add my home and auto to my surprise. I got extremely great rates I was able to do everything via email and online I was able to pay my premiums every six months and have auto set up which makes it easy and all my coverage was explained to me very well by Samantha and I also received emails and documentation to file very good group of people and I couldn’t be happier"
We responded:
"Angela, thank you for your wonderful feedback! I'm delighted to hear that you had such a positive experience with our team and that Samantha was able to assist you effectively. It's great to know that our online services and communication met your needs. If you ever have more questions or need further assistance, feel free to reach out. Thanks for being a valued part of our State Farm family!"
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Thomas Pituch

October 10, 2025

5  out of  5
rating by Thomas Pituch
"Just signed on with State Farm for the first time --- account rep Braedon Basinger rocks! He contacted me PROACTIVELY to let me know that he had new numbers for an auto insurance quote provided back in July that could save me significant $. He also made switching from my previous insurer a breeze. Give that man a raise!"
We responded:
"Thank you, Thomas! I'm happy to hear that Braedon made your transition to State Farm smooth and beneficial. We appreciate your feedback and are always here to assist with any questions or needs. Thanks for choosing us!"
Profile photo of Frances Benjamin

Frances Benjamin

October 10, 2025

5  out of  5
rating by Frances Benjamin
"I've worked with many insurance agencies in the past. Rarely, do I even remember their names. Most of the time, it's very impersonal communications. I've been working with Samantha Gregg for a couple of months now. Not only do I remember her name, but I trust her advice and suggestions. I now know who to call when I need any insurance advice!"
We responded:
"Thank you, Frances! I'm happy to hear that Samantha has made such a positive impression and that you feel confident reaching out to her for insurance advice. Our team is dedicated to providing personalized service, and it's great to know that Samantha has been able to deliver that experience for you. If you ever need anything else, don't hesitate to get in touch!"
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Parker Georlett

October 10, 2025

5  out of  5
rating by Parker Georlett
"Braedon is the BEST!! Super helpful & efficient 🤩"
We responded:
"Thank you, Parker! I'm happy to hear that Braedon provided such helpful and efficient service. Our team is dedicated to offering the best support possible. Let us know if there's anything else we can assist you with!"
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Mitchell Rhodes

October 10, 2025

5  out of  5
rating by Mitchell Rhodes
"Braedon reached out to my wife and I and managed to save us over $200 a month! Highly recommended!"
We responded:
"Thank you, Mitchell! I'm happy to hear that Braedon was able to help you and your wife save money. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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AH Capital & Mergers

October 10, 2025

5  out of  5
rating by AH Capital & Mergers
"Samantha made this process easy and seamless. As a business owner my time is very important to me, and I really love the fact that she not only respected my time, but followed up when she said she would, where most fail. Thank you very much Samantha"
We responded:
"Thank you! I'm happy to hear that Samantha made the process easy and seamless for you. We understand the importance of your time and are glad she could meet your expectations. If you need anything else, feel free to reach out!"
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Esther Lawani

October 10, 2025

5  out of  5
rating by Esther Lawani
"Alison Fourtner was very helpful to me she assisted me in finding the Best auto and home insurance with a great savings from my previous insurance company. I appreciate you Alison for the great work and patience. Have a nice day."
We responded:
"Thank you, Esther! I'm happy to know that we were able to assist you in finding the right insurance while helping you save money. Your appreciation for her patience and dedication means a lot. Have a wonderful day! Let us know if you need anything else."
Profile photo of Steven Eid

Steven Eid

October 10, 2025

5  out of  5
rating by Steven Eid
"I can’t say enough good things about [Agent’s Name]! She helped me secure coverage for both my home and cars, and her service was outstanding. While shopping around, she beat every other quote I got, saving me money without cutting corners. She was professional, responsive, and took the time to explain everything clearly, making the process stress-free. If you’re looking for an agent who goes above and beyond, Samantha is the one call! Highly recommend!"
We responded:
"Thank you, Steven! I'm so happy to hear about your positive experience with Samantha. It's wonderful to know she was able to provide you with excellent service and savings on your coverage. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Sauceda Family

October 10, 2025

5  out of  5
rating by Sauceda Family
"Braedon was great to work with. Great communication, patiently answered all my questions."
We responded:
"Thank you! I'm happy to hear that Braedon provided excellent communication and patiently addressed all your questions. Our team is committed to offering the best service possible. If you need anything else, feel free to reach out!"
Profile photo of Mark Curtis

Mark Curtis

October 9, 2025

5  out of  5
rating by Mark Curtis
"We have had State Farm for over thirty years with multiple agents because of retirements, and Jill Horton has been there the entire time. I couldn’t ask for a better person to handle my business. From filing claims or just general information. What an asset, great job!"
We responded:
"Thank you, Mark! I'm so happy to hear about your positive experience with Jill over the years. She's truly an invaluable part of our team. We appreciate your loyalty to State Farm and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jasmin Wyatt

Jasmin Wyatt

October 9, 2025

5  out of  5
rating by Jasmin Wyatt
"I’ve been with State Farm for many years not only for being an excellent insurance company but for the excellent customer service I receive. My agent, Mary Thomas, is the main reason I never even look for any other competitive rates due to the amazing service I receive from her. Over the years, she has come to feel like more than just an agent, but like a friend. She’s gone above and beyond to make sure I’m always getting the best rates and her professionalism and knowledge is unmatched. Thank you Mary for all you’ve done and continue to do :)"
We responded:
"Thank you, Jasmin! I'm so happy to hear about your positive experience with Mary. Her dedication and professionalism truly make a difference, and it's wonderful to know she's been such a great support to you over the years. We appreciate your loyalty and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Margaret Johnstone

October 9, 2025

5  out of  5
rating by Margaret Johnstone
"Wow, What an incredible experience after being with GEICO for 23 years and having some difficulty getting things accomplished Bredon took the time to help me resolve problems I had with my insurance, Thank you so much. I truly appreciate all your support and help.. Margaret J"
We responded:
"Margaret, thank you for sharing your experience! I'm so happy to hear that Bredon was able to assist you with your insurance needs. We truly value your trust and are here to support you whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Alex Spinoso

Alex Spinoso

October 9, 2025

5  out of  5
rating by Alex Spinoso
"MARY it's been absolutely amazing with all of my cars. I have multiple cars, both exotics and classics as well as our normal cars with State Farm. They did so well that I also brought my house over as well. She has been phenomenal and is very responsive."
We responded:
"Thank you, Alex! I'm happy to hear that Mary has been so helpful with your policies. It's great to know that her responsiveness and service have made such a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Hayley Davis

Hayley Davis

October 7, 2025

1  out of  5
rating by Hayley Davis
"Not good service. I have called and emailed them over the years because they have the wrong apartment number on file. Every time I get new insurance cards, it still has the wrong apartment number. If you email them, they also do not call back. I am switching branches because the service was NOT good."
We responded:
"Hayley, I apologize if your address is incorrect. I just went through all of my emails from policyholders for the current year and I do not see any communication from you. If you have a copy of the emails, please forward them to me so I can follow up with my team, as we should always be replying: Alison@DowntownAlison.com. I show that Edgar spoke with you on May 6th and scheduled a policy review for May 7th. Mary called you on May 7th at 1 pm for the policy review but nobody answered so she left a voicemail. Caleb is going to follow up with you to ensure your mailing address is correct on all of your policies, as well as review your policies with you. We want to make sure everything is resolved. Thank you so much, Alison"
Profile photo of Kat Happy

Kat Happy

October 6, 2025

5  out of  5
rating by Kat Happy
"Ms. Jill was great. She was knowledgeable, kind, professional and helped me very quickly. It is customer service like this that makes me a loyal customer and recommend State Farm to people I know."
We responded:
"Kat Happy, thank you for your wonderful feedback! I'm glad to hear that Jill provided you with such a positive experience. Your loyalty and recommendations mean a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of McZale

McZale

September 11, 2025

5  out of  5
rating by McZale
"HEY, ITS 5 STARS FROM ME! THE 1ST ENCOUNTER WITH SAMANTHA GREGG A MONTH AGO, I WAS SHOPPING AROUND, GETTING QUOTES. BUT OUT OF THE COMPANIES CONTACTED, SAMANTHA SEEMED TO TRULY KNOW HER INDUSTRY. SO LAST WEEK SAMANTHA SENT ME A PLEASANT TEXT INQUIRING AND STATED THAT THE ALISON FOURTNER AGENCY MAY HAVE SOMETHING FOR ME. WOW👍SHE WAS CORRECT! I NOW HAVE MY HOME & AUTO INSURED BY STATE FARM. RATES, $ PRICE, TERMS WERE UNBEATABLE. I THANK YOU SAMANTHA GREGG FOR CHECKING BACK WITH ME 😇"
We responded:
"Thank you, McZale! I'm so happy to hear about your positive experience with Samantha Gregg. It's wonderful that she was able to assist you in finding the right coverage for you. We appreciate your trust in us and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Kat Tarot

Kat Tarot

September 3, 2025

5  out of  5
rating by Kat Tarot
"I had the best experience with my insurance thanks to Samantha. She was professional, kind, and incredibly knowledgeable. Samantha took the time to explain every detail of my policy in a way that was easy to understand, and she went above and beyond to make sure I felt confident and informed. She handled everything quickly and with genuine care. State Farm truly shows how much they value their customers by having outstanding agents like Samantha representing them. She made the whole process smooth and stress-free — I highly recommend her!"
We responded:
"Thank you, Kat, for sharing your wonderful experience! I'm delighted to hear that Samantha provided such exceptional service and made everything smooth and stress-free for you. Our team takes pride in ensuring our customers feel confident and informed. If you ever need anything else, feel free to reach out!"
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Gibbs Gresge

August 28, 2025

5  out of  5
rating by Gibbs Gresge
"Samantha was very helpful."
We responded:
"Thank you, Gibbs! I'm happy to hear that Samantha was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Adrian Sandlin

August 18, 2025

5  out of  5
rating by Adrian Sandlin
"Samantha Gregg got me all squared away with a new homeowner’s and auto policy. Best part about the experience was they were the first and last policy provider I reached out to. I didn’t have to look anywhere else. Very happy with what I got quoted."
We responded:
"Adrian, thank you for sharing your experience! I'm delighted to hear that Samantha was able to assist you with your insurance needs. It's wonderful that you found everything you needed with us right away. If you have any questions or need further assistance, feel free to reach out anytime!"
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jasmin reddy

August 15, 2025

5  out of  5
rating by jasmin reddy
"Highly recommend Samantha! She has great explanations, is very helpful, and is super responsive! She definitely cares about her customers!!"
We responded:
"Thank you, Jasmin! I'm delighted to hear about your positive experience with Samantha. Her dedication to providing clear explanations and being responsive truly reflects our commitment to customer care. If you ever need anything else, feel free to reach out!"
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Jay Pillai

August 7, 2025

5  out of  5
rating by Jay Pillai
"Excellent professional service. They are prompt in handling requests and are a pleasure to speak to. I would definitely recommend them"
We responded:
"Thank you, Jay, for your wonderful feedback! I'm happy to hear that you found our service professional and prompt. It's great to know you enjoyed speaking with us. Your recommendation means a lot. If you ever need anything else, feel free to reach out!"