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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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manju meyyappan

March 5, 2025

5  out of  5
rating by manju meyyappan
"I had a great experience working with Samantha Gregg! She not only got me a great deal on auto insurance but also took the time to answer all my questions thoroughly. She was professional, knowledgeable, and made the whole process smooth and stress-free. Highly recommend her services!"
We responded:
"Thank you, Manju, for sharing your experience with Samantha! I'm happy to know she provided you with a great deal on insurance and answered all your questions thoroughly. It's wonderful to hear that her professionalism and knowledge made the process smooth and stress-free for you. If you need any further assistance or have more questions, feel free to reach out to our office anytime. We're here to help!"
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Rudolf Chomsky

March 4, 2025

5  out of  5
rating by Rudolf Chomsky
"I cannot say enough great things about my experience with Caleb at Alison Fourtner’s State Farm agency! From the moment I reached out, he was incredibly professional, knowledgeable, and genuinely invested in finding the best insurance options for me. He took the time to explain everything clearly, answered all my questions with patience, and made the entire process effortless. His customer service is top-tier, and it’s clear he truly cares about his clients. If you’re looking for someone who goes above and beyond, Caleb is the one to ask for! Highly recommend!"
We responded:
"Thank you, Rudolf, for sharing your wonderful experience with Caleb at our office! I'm happy to know that Caleb's professionalism and dedication made your insurance process smooth and informative. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Miranda Escalona

March 4, 2025

5  out of  5
rating by Miranda Escalona
"this is my second time renewing a policy with Samantha Gregg under Alison Fourtner’s agency and the customer service was spectacular! i got a fantastic offer and was made aware of any and all discounts i qualified for. the process was smooth and submitting the paper work/ signing documents was very simple. Samantha responded back very quick to everything and answered all of my questions with very clear responses. 10/10 would recommend!"
We responded:
"Thank you, Miranda, for sharing your experience! I'm so happy to hear that Samantha provided you with spectacular service and a fantastic offer. It's great to know the process was smooth and all your questions were answered promptly. We appreciate your recommendation and look forward to assisting you with any future needs!"
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Mallory Sutton

March 4, 2025

5  out of  5
rating by Mallory Sutton
"With Caleb and Alison’s help my husband and I saved over $100 a month on our renters and car insurance combined! We also got a great life policy thanks to Caleb’s advise and insight. Great team to get you covered."
We responded:
"Thank you, Mallory, for sharing your experience! I'm happy to hear that Caleb and I could help you and your husband. We're here for any future needs or questions you might have. Feel free to reach out anytime!"
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Dominic Visingardi

March 4, 2025

5  out of  5
rating by Dominic Visingardi
"I worked with Caleb and he did a fantastic job finding the right plan for my family. He also made it easy and quick when we had to take a vehicle off and then add a new car. He gave great attention to make sure my new car had all the proper coverage!"
We responded:
"Thank you, Dominic, for sharing your experience! I'm happy to know that Caleb was able to assist you in finding the right plan for your family and make the process of updating your vehicle coverage smooth and efficient. Your satisfaction is important to us, and we're here for any future needs or questions you may have. Feel free to reach out anytime!"
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Jonathan Brooks

March 4, 2025

5  out of  5
rating by Jonathan Brooks
"Had a great experience working with Caleb. They were professional, knowledgeable, and made the whole insurance process easy. Highly recommend!"
We responded:
"Thank you, Jonathan, for your wonderful feedback! I'm delighted to hear that Caleb provided you with a professional and knowledgeable experience, making the insurance process smooth. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Jacob Rooney

March 4, 2025

5  out of  5
rating by Jacob Rooney
"Caleb Brooks was my representative and he did an incredible job in getting reduced rates for both auto and home insurance! Highly recommend!"
We responded:
"Thank you, Jacob, for your fantastic review! I'm delighted to hear that Caleb was able to assist you in securing reduced rates. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Zach Lackey

March 4, 2025

5  out of  5
rating by Zach Lackey
"Caleb Brooks is a fantastic insurance agent! He helped my wife and I get complete coverage for WAY less than what we were paying before. He made everything quick and painless, and we are very grateful!"
We responded:
"Thank you, Zach, for sharing your experience! I'm happy to hear that Caleb was able to assist you and your wife. It's wonderful to know that the process was smooth and efficient. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Cassie Huffstutler

March 4, 2025

5  out of  5
rating by Cassie Huffstutler
"Caleb was such a great help in getting us set up with State Farm. He went above and beyond to help find us the plan and coverage that worked best for us. He also made it easy for us to understand what the different coverage options mean to ensure we got exactly what we were looking for."
We responded:
"Thank you, Cassie, for your wonderful feedback! I'm delighted to hear that Caleb was able to assist you so effectively. It's fantastic that he could help you find the perfect plan and make the process easy to understand. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Ashley Pope

March 4, 2025

5  out of  5
rating by Ashley Pope
"I had such an easy and pleasant experience with Samantha Gregg and this office! I recently moved from out of state, and she made the process really simple and effortless. She helped me switch my rental and auto insurance, and made sure to find me the best quotes. I truly appreciate all of her help and look forward to working with them moving forward! Thank you, Samantha!"
We responded:
"Thank you, Ashley, for sharing your experience! I'm happy to hear that Samantha made your transition to our office smooth and effortless. It's wonderful to know she was able to assist you with switching your insurance while finding the greatest quotes. We're here for any further needs or questions, and we look forward to continuing to work with you!"
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Shannon Arroyo

March 3, 2025

5  out of  5
rating by Shannon Arroyo
"Ms. Claire is top notch, I am sooooo thankful. She answered on my first call, within a couple minutes she was able to get me a quote and process the payment. It may seem small to some but I have a million things to handle and the fact that she took this off my plate so quick and easy while being kind is priceless. Thank you again 💓"
We responded:
"Thank you, Shannon, for sharing your experience! I'm happy to hear that Claire was able to assist you promptly and make the process smooth and easy. It's wonderful to know that her kindness and efficiency made a difference for you. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
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Hannah Dickerson

February 20, 2025

5  out of  5
rating by Hannah Dickerson
"Just moved here to Dallas. Samantha Gregg has been an awesome help! She was able to switch my home insurance policy the day of my move and helped me switch my auto policy over as well. Moving halfway across the country can be a doozy, but with the help from Samantha she has put my mind at ease with all my insurance inquiries. I surely appreciate the quality customer service!"
We responded:
"Thank you so much, Hannah, for sharing your experience! I'm delighted to hear that Samantha was able to assist with your insurance needs during your move to Dallas. It's wonderful to know she helped make the transition smoother for you. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
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Linda Glassman

February 19, 2025

5  out of  5
rating by Linda Glassman
"Samantha Gregg is wonderful to deal with. She found coverage comparable to what we've had for much less per month. I recommend anyone check with her before buying insurance."
We responded:
"Thank you, Linda, for sharing your experience! I'm happy to hear that Samantha was able to find you comparable coverage at a lower cost. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Rickey Yarbrough

February 19, 2025

5  out of  5
rating by Rickey Yarbrough
"Sara Ramos in this office is a God send. She is able to really breakdown a policy into terms a normal person can understand and she is always fighting in your corner "like a good neighbor". I had a hit and run a few years back and the process of having my vehicle fixed was quick and efficient and no stress. Sara is a true asset to this agency and to Downtown."
We responded:
"Thank you, Rickey, for sharing your experience! I'm glad to hear that Sara was able to explain your policy clearly and support you during your hit-and-run incident. Her dedication truly makes a difference. If you ever need assistance in the future, don't hesitate to reach out to our office."
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Mia

February 18, 2025

2  out of  5
rating by Mia
"I have been with State Farm w Alison Fourtner since 2020. In the beginning customer service was great.. But this couple years, the business has not been running like a well oiled machine… Service has gone down… State Farm covers is with our cars, renters insurance and our business insurance. StateFarm has made it difficult to pay our business insurance. At first we hat a pay code to pay but now my husband can’t pay online. I spoke to Edgar and I told him my concerns about why is it so difficult to pay our Business insurance (Thinking he heard my concerns) he took my payment over the phone and then he said “Anything else??” I asked him what about my concerns??? He said let me connect you to IT… why would we need IT to fix how we can pay???? And he transferred me to a non working number!!! But….. MARY CALLED BACK JUST NOW TO LET ME KNOW THAT SHE IS GOING TO FIGURE THINGS OUT AND WILL CALL ME IN. A FEW WEEKS… She is my favorite. I give Mary 5 stars.. once this situation gets handled, I will consider more Stars.. This is just so frustrating. We want to pay our bill but it’s difficult."
We responded:
"Mia, I sincerely apologize. I spoke with Edgar and he accidentally transferred you to a number that he has on speed dial for online support and that number has changed. I have spoken him to verify numbers are working to do a warm transfer before he connects the call. With the online bill payments, State Farm just changed internal systems company-wide for business policies last month so our online platforms for business policies have changed as well. Mary called our Business Dept to have them walk her through finding a solution. She believes she has fixed the problem so she just left a message and texted you because we will need you to verify it’s working on your end. Again, I apologize about this frustration and please call Mary back when you have a moment. Thank you so much for your patience and we appreciate your business. Thank you, Alison *Update* Mia, Thank you so much for your patience and understanding. Mary was able to get everything resolved the following day with the system problem and spoke with you to verify it was working on your end. We would greatly appreciate if you would revise your rating, as Mary got everything resolved quickly. Please let us know if there is anything else we can do for you. Thank you so much, Alison"
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Avery Kibler

January 24, 2025

5  out of  5
rating by Avery Kibler
"Samantha was so helpful and answered all my questions! Got everything set up in only 20 minutes! Also gave me a way I can contact her easily again with any additional help I need 😊"
We responded:
"Thank you so much for your kind words, Avery! I will definitely pass along your review to Samantha. She’s a huge asset to my team & I’m glad she got everything taken care of for you. Please let us know if there is anything else we can do for you. Thank you, Alison"
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Jeremiah Lenford

January 7, 2025

5  out of  5
rating by Jeremiah Lenford
"That man Caleb is a literal angel! He helped me remove and lower certain coverages i didnt need or was too high! He helped me lower my bill by $150 a month! And he did it all within a like 15 minute phone call!"
We responded:
"Thank you, Jeremiah, for sharing your experience! I'm delighted to know that Caleb was able to assist you so efficiently. It's wonderful to have team members like Caleb who make a real difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. "
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Tiffany Giangrande

December 10, 2024

5  out of  5
rating by Tiffany Giangrande
"I had a great experience with State Farm. Samantha helped me pick a coverage according to my budget and found me a better deal than my previous car insurance !"
We responded:
"Tiffany, thank you for sharing your experience! I'm glad Samantha could assist you in finding the right coverage within your budget and even secure a better deal than your previous insurance. It's wonderful to know our team could help you out. If you have any further questions or need assistance in the future, feel free to reach out!"
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Tiffany Phan

November 16, 2024

5  out of  5
rating by Tiffany Phan
"I got lucky and spoke with Samantha Gregg! I'm making my move from California to Texas and she was super competent in making my move easier by setting me up fast and smoothly. She was super sweet and welcoming and very informative. Thanks Samantha! ☺♥"
We responded:
"Tiffany, thank you for sharing your experience! I'm happy Samantha was able to assist you with your move from California to Texas. Her competence and welcoming nature are truly valued in our office. If you need any further assistance, we're always here to help. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
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Kelsey Walker

November 15, 2024

5  out of  5
rating by Kelsey Walker
"Samantha Gregg is amazing! I HIGHLY recommend her for any and all of your insurance needs. Prompt, professional, and making sure you get what you NEED vs what makes her the most money."
We responded:
"Kelsey, Thank you so much for your wonderful review! I'm really happy to hear that Samantha provided such prompt and professional service. It's great to know she focused on what you needed rather than anything else. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out! - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
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Josh Manriquez

November 12, 2024

5  out of  5
rating by Josh Manriquez
"Had the pleasure of working with Samantha Gregg at Alison Fourtner-State Farm Insurance Agency. During my move from out of state to Texas. She was the best, she covered all my needs in quotes ( home, auto and life ) and answered all my questions. Thank you for making this transition very easy."
We responded:
"Josh, thank you for sharing your experience with Samantha during your move to Texas. I'm glad she could assist you with your home, auto, and life insurance needs and make the transition smooth. Your satisfaction is important to us, and it's wonderful to know Samantha answered all your questions. If you need any further assistance, don't hesitate to reach out. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
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Hammas Muzammal

October 30, 2024

5  out of  5
rating by Hammas Muzammal
"Great experience! Samantha helped me get a lower car insurance rate than what I used to pay with a different company. She made everything fast and easy. I got my new policy started within minutes."
We responded:
"Thank you, Hammas, for sharing your experience! I'm happy to hear Samantha was able to assist you in securing a lower car insurance rate and making the process quick and easy. Our team is always here to help with any future needs or questions you may have. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
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Millie Wilson

October 28, 2024

5  out of  5
rating by Millie Wilson
"I reached out today 10-28-24 for help with certain items of concern. Caleb was very polite and professional. He answered my questions and took care of my concerns. I have been with this company for a few years, they have always been very helpful. I recommend this firm very highly."
We responded:
"Millie, thank you for your wonderful review! I'm glad Caleb could assist you with your concerns and provide the professional service you deserve. It's great to know you've had a positive experience with us over the years. Your high recommendation means a lot to us. We're always here to help with any future needs or questions you may have. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
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Brandan Wagner

October 18, 2024

5  out of  5
rating by Brandan Wagner
"Today, I reached out to State Farm with a few questions in regard to my policies and I was fortunate to speak with Mary Thomas with the Allison Fourtner office of Dallas, TX. Mary is a wealth of knowledge, friendly, kind, informative, patient and answered all my questions thoroughly and in detail. By the end of the conversation, Mary squared me away and set me up in the exact policy/policies that meet my insurance needs and requirements. Thank you Ms Mary Thomas and keep up the great work!! Sincerely, Brandan Wagner"
We responded:
"Thank you so much for sharing your experience, Brandan! We’re thrilled to hear that Mary provided such exceptional service and helped you find the perfect policies for your needs. We always strive to be informative and patient, and it's wonderful to hear that Mary went above and beyond to ensure everything was squared away. Your kind words mean a lot, and we’ll be sure to pass them along to Mary! If you need anything in the future, don’t hesitate to reach out. We’re always here to help! - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
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Cheryl McKnight

September 11, 2024

5  out of  5
rating by Cheryl McKnight
"Allison and Mary have provided excellent service and are always quick to answer questions, make adjustments to policies, and help us out in every way! Today Mary was exceptionally helpful as we reviewed policies and found ways to save $! Thank you Mary!"
We responded:
"Cheryl, I'm thrilled to hear that Mary and our team have provided excellent service, answered your questions promptly, and assisted with policy adjustments. We're grateful for your positive feedback and are pleased to have been able to help you in every way possible! Please don't hesitate to reach out if you have any more questions or need further assistance. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"